Our Company Portfolio


99/1, 1st Floor, Lake View Road, 
West Mambalam, 
Chennai-33 
Phone : +91-98410 52040
Dear Sir/Madam,

We would like to introduce ourselves; we are IT COMPANY called as LAKSHMI COMPUTER SERVICES (LCS) located at West Mambalam in Chennai. We are doing Services from 2003 for all the IT needs required for the Corporate Segments/Medium Business Group (MBG) and also the Home Segments. Presently our clientele includes reputed corporate and professionals who have expressed their satisfaction for our Services.

We have got our own setup of Manpower like PC, Laptop Specialist (Branded and Assembled), Printers Specialist (HP/Epson, Wipro, TVSE & Canon), Microsoft, Tally, Networking Specialist and Technical Consultant in LCS to handle and fulfill all the Customer requirements and increase the quality of Service and maintaining the downtime.  We have been able to bridge expectations at both the levels by ensuring right business practices on every transaction and earn a long standing mutually fruitful relationship.

We would be thankful if you could acknowledge this introduction letter and convey our willingness to all your team members. We request you to encourage young and upcoming small entrepreneurs like us.

Please find below our product profile where we have a direct vendor relationships to ensure profitable business for our Customers.

Lakshmi Computer Services – IT Company offering the following Services

ü  Computer  Server & Desktop Sales & Service (Branded & Assembled)
ü  Laptop Sales & Services (Hp / Dell / Acer / Asus / Lenovo / Samsung / Toshiba)
ü  Printer Sales & Service (HP / TVS / Epson / Canon / Ricoh / Samsung)
ü  Laptop Accessories (Adaptor / Battery / Screen /Keyboard / DVD Drive)
ü  Laptop Service (Hinges Broken / Screen Replacement / Motherboard Service)
ü  Spare parts (LED Monitors /keyboard /Mouse / Web camera /Head Phone & Mic )
ü  Microsoft Windows Software (OEM & Paper License )
ü  Tally Sales & Services ( ERP 9 & Customization)
ü  Antivirus Software (MacAfee, Kaspersky & E scan)
ü  Networking Components & Supports (Internet Modem & Switches, Wireless Devices)
ü  AMC/ASC & On Call Services and Supports
ü  Other Service (SMPS/Mother Board/Monitor/UPS/Printer/Head Reconditioning)
ü  Consumable Sales and Refill (Toners & Cartridges)
ü  Consultancy for your IT Requirements
ü  Facility management Services (FMS)
ü  Inverter Sales & Services (Su-Kam / Luminous / Microtek)
ü  Battery (Exide – Inva Tubular & Inva red)
ü  CCTV Camera Solutions ( DVR , IR Camera, IP camera & Wireless camera)
ü  Solar Power (Solar Panel / Water Heater)




LCS SERVICE LEVEL AGREEMENT (SLA) AS PER THE FOLLOWING

1.       COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT (AMC)
AMC                            : This Contract includes all the Spares except Consumables.
RESPONSE               : 4 Working Hours from the Complaint Call.
RESOLUTION          : 48 Hours from the Call Log time.
STANDBY                  : Call pending beyond 48 Hours Compatible Standby will be provided.
SPARES                      : LCS will replace the genuine and original Spare.
SKILL SET                 : LCS will have a Product Specialist & Good Team.
PM SCHEDULE        : PM will be done once in 3 Months in advance (Internal & External).

2.       ANNUAL SERVICE CONTRACT (Only Labour & Consultant Support)
ASC                             : This Contract will Support only the Labour Support and Services.
SPARES                      : This Contract will replace the Spares on actual Prices.
RESPONSE               : 4 Hours from the Complaint Call.
RESOLUTION          : 48 Hours from the Call Log Time.
STANDBY                  : This Contract will not Support any Standby Product.
PM SCHEDULE        : PM will be done once in 3 Months in advance (Virus/Mail/Internal & External Cleaning).

3.       SALES FROM LCS
·         LCS will promote Intel Original Board and Processor based PC on an actual cost with the Manufacturer Warranty.
·         LCS will be doing a consultant Service for any of your IT Purchase.
·         LCS will be handling a PC/Printer & Networking Implementation for any of your IT requirements.

4.       OTHER IT SERVICES FROM LCS
·         PC SMPS and Mother Board Component Level Service.
·         Printer (Dot Matrix/InkJet/LaserJet) Component Level Service.
·         Printer Head Reconditioning Service with 3 Months Warranty.
·         UPS Service
·         Networking Support/Implementation.
·         Inverter Service.

HIGHLIGHTS ABOUT OUR SERVICES
Ø  Chip level Repair and Sales
 Our experts provide world-class servicing and repair facilities to our clients. With thoroughly tested components and technical expertise we give you only the BEST in terms of technology and performance

Ø  Desktop & Laptop Mother Board Chip Level Repair and sales
  We offer high quality Out of warranty service for all brands & Assembled Desktops & laptops Service.

Ø  Spares Parts
 Spare parts and accessories such as Desktop Mother Board, Printers, Adaptors, Batteries, DVD-Writers, Hard disk drives, Keyboards and LCD, LED /TFT panels for all major makes.

COMMUNICATION DETAILS (LCS)

M/s Lakshmi Computer Services (LCS)
99/1, Lake View Road (1st Floor)
West Mambalam,
Chennai – 600 033.

Phone: (044) 23712464 / 24719258.
Mobile: 98410 52040 / 72999 52040.
Mobile: 96000 52040 / 98410 42041.


We would be thankful if you could acknowledge and process the same at the earliest.

Thanking you and assuring you of our best Services and Supports at all the times.

With Regards,

For Lakshmi Computer Services,



T.Kannan
Chief Officer – Operations                                         
Mobile: 98410 52040
SINCE 2003 – Celebrating 13years in IT Industry




Comments